You can update your payment methods, including credit and debit cards, through the billing section of your account.
This article may suit your needs more if you're looking to add payment method.
Step-by-step guide to updating payment methods
Access the Billing Section: Log in to your HeyReach account and navigate to the Billing or Payment Methods section.
Select Update Payment Method: Locate the option to update your payment method or credit card details.
Enter New Card Details: Provide the new credit or debit card information, including the card number, expiration date, and CVV.
Save Changes: Confirm and save the updated payment details. The new card will be used for future billing cycles.
Troubleshooting common issues with payment methods update
Cannot find the update option: If you cannot locate the option to update your payment method, try accessing the billing section directly from your account settings. Alternatively, contact HeyReach support to request a secure payment update link.
No active subscription: Users without an active subscription cannot update their payment methods. To proceed, you may need to reactivate your subscription or contact support for assistance.
Repeated login prompts: If accessing the payment update link prompts repeated logins, try using an incognito browser window or clearing your browser cache.
Special scenarios
Updating before paying an invoice: To update your payment card before paying a pending invoice, navigate to Settings -> Billing -> Billing Details. Update your card information, then return to the Invoices section to complete the payment.
Timing of changes: When you update your payment card, the new card will be charged starting from the next billing cycle. Charges already processed on the previous card will not be refunded automatically.
Contacting support for assistance
If you encounter any issues or require further assistance, contact HeyReach support. They can provide a secure link for updating your payment method or help resolve any billing-related concerns.