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Sending Direct Messages via HeyReach Unibox.
Sending Direct Messages via HeyReach Unibox.
Ebru Abaz avatar
Written by Ebru Abaz
Updated over 3 months ago

Messaging from our Unibox? Here’s what you should know! 👇

Our Unibox syncs conversations with leads in two distinct ways, ensuring you have the flexibility to choose what works best for you:

1. Track and import all LinkedIn conversations

Conversations with leads from your LinkedIn Inbox that took place in the last 30 days, as well as any future conversations that start from the LinkedIn Inbox.

2. Track only conversations started from HeyReach

Conversations with leads initiated through a HeyReach campaign.

🚨 You cannot send 'Direct Messages' to leads that haven't been previously contacted from your LinkedIn Inbox or a HeyReach campaign.

✨ Advice for you

If your Unibox is empty, please check that your LinkedIn account is properly connected and review the Unibox configuration to ensure you have selected the correct sync option.

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